Want to work for the newest HVAC, Plumbing and Electrical Company in Memphis that sees your potential, values your expertise, and prioritizes your work/life balance? Coolray Heating & Cooling in Memphis could be who you’ve been searching for!

We’re looking for a highly detail-oriented accounting pro with 2-3 years of public accounting experience looking to get out of that grind. This high-profile position must possess superior Excel skills and will assist the Controller with ad hoc internal and corporate reporting along with month-end close, account reconciliations, and quarterly and year-end work papers. 

WHY COOLRAY?

The Atlanta headquartered Coolray family of companies have been locally owned and operated since 1966.  Our team is comprised of exceptional people who are passionate about their talents and abilities. It’s a two-way street. We recognize the vital role our team members play in the success of our business. We also realize the kind of place you work makes all the difference in your life. That's why we are family-oriented, focused on work-life balance, and supportive of the crazy turns life can take us. We challenge and channel team our members’ intelligence and ingenuity and provide them with a sense of, purpose, achievement, ample compensation and participation in Coolray’s success.

BENEFITS WE OFFER 

• Competitive Compensation Packages $60,000-$65,000/Annually
• Paid Time Off (PTO)
• Health, Vision, and Dental insurance plans that you and your family can choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term, and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Thef

WHY PEOPLE LOVE WORKING AT COOLRAY

• “You can reach your full potential!”  You’ll have access to advancement opportunities.
• “We’re fun, friendly, inclusive, and employee-centric!”  Our culture is collaborative, dynamic, and high-energy.
• “To us, it’s more than a business. We give back. And you can, too!”  You’re joining a family that is committed to taking care of each other, our customers, and our community.

Basic Qualifications/Requirements

• Proven experience as a senior accountant and/or Accounting Supervisor
• Public Accounting experience preferred
• Thorough knowledge accounting policy and procedures
• In-depth understanding of Generally Accepted Accounting Principles (GAAP)
• Awareness of business trends
• Familiarity with financial accounting statements
• Experience with general ledger functions and the month-end/year-end close process
• Hands-on experience with various accounting software packages
• Advanced MS Excel skills including V-lookups and pivot tables
• Accuracy and attention to detail
• Aptitude for numbers and quantitative skills
• Solid analytical and problem-solving skills
• Ability to exercise discretion and independent judgment
• BS degree in Accounting, Finance or relevant
• CPA Preferred (not required)
• Must be able to pass a pre-employment drug screen and background check

Additional Expectations

• Exhibits continual learning
• Generates new approaches to problems or innovations to established best practices
• Shows imagination
• Work as part of our team to ensure a high level of customer satisfaction and to maintain the integrity of our organization’s reputation and culture

Physical Demands / Work Environment

• Must be able to remain in a stationary position for long periods of time
• Occasionally move about inside the office to access office machinery (copier/printer, etc.)
• Constantly operates office machinery, such as a computer, phone, copy machine, printer
• Constantly communicates with management team and coworkers. Must be able to exchange accurate information
• Constantly works in an inside office setting

Essential Duties and Responsibilities

• Verify, allocate, post and reconcile bank statements, accounts payable and receivables
• Produce error-free accounting reports and present their results
• Analyze financial information and summarize financial status
• Spot errors and suggest ways to improve efficiency and spending
• Provide technical support and advice on accounting functions
• Review and recommend modifications to accounting systems and procedures
• Prepare financial statements and produce budget according to schedule
• Assist with insurance and tax audits
• Support month-end and year-end close process
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Ensure compliance with GAAP principles
• Liaise with our Controller to improve financial procedures

Coolray is currently seeking Lead Appointment Generators to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.  Our Appointment Generators act as Brand Ambassadors at our partner businesses by answering customer questions about our products and services and then encouraging them to schedule appointment for estimates of these services.  The ideal candidate for this role will enjoy engaging people in conversation and be driven by commission and incentives.

What’s In It For Me/Requirements?

• Hourly Rates starting at $17/hr plus a robust commission plan
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Working in a dynamic, collaborative, and fun environment
• Part Time opportunities available as well!
• Must be able to work weekends (Thur-Sun schedule)
• Must have reliable transportation & mobile device for communication
• Must pass a Background Check and Drug Test

Do I have What it Takes?

• Prior experience working is retail is highly desired but not required
• Required to be standing/walking or sitting for 4-8 hours at a time
• Must be outgoing, energetic, and self-motivated
• A+ communication and customer service skills
• Must have reliable transportation
• Must have the ability to use smart-phone utilizing email and text
• No HVAC or Water Treatment experience required
  
  

What Will I Do?

• Greet customers in person, approaching the company display to encourage them to stop and learn about the company’s products and services
• Walk throughout the stores, engaging customer's in conversations about their home service needs
• Explain features and benefits of the various products and services while soliciting information from the customers on their individual needs
• Schedule an appointment for one of our Sales Consultants to visit the customers home to provide an estimates for product and services
• Build rapport and relationships with the store's leadership team
• Attend required monthly meetings and trainings
• Represent the company professionally, honestly, and ethically

Position Title Journeyman Plumber

Reports To: Field Supervisor or General Manager

Category: F-Tech-JP

Location Name: Memphis Service Experts

Location Address: 6949 Appling Farms Pkwy #108, Memphis, TN 38133

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

Top Pay for Top Performers, including incentive and bonus opportunities, depending on the position

• Our Top Plumbers earn over $130,000

Generous PTO provided

• 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
• 24 paid days off after your 2nd year of employment

• No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round
• Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
• Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
• We provided wellness program options for free employee medical
• Company-provided smart phone, tablet, uniform plan, and tool replacement program
• We’ll make you better at what you do with our internal Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Key Responsibilities:

• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks.
• Maintains and repairs plumbing systems carrying water, steam, chemicals and fuel in heating, cooling, lubricating and other process piping systems by replacing defective washers, replacing or mending broken pipes, or opening clogged drains. Repairs or replaces plumbing fixtures; test joints and pipe systems for leaks, open clogged drains, measure, cut, thread, bend, ream and install pipe and pipe fittings. Inspects high pressure, air, steam, water and gas systems to ascertain malfunctions.
• Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment. Weld small pipes or special piping, using specialized techniques, equipment, or materials, such as computer-assisted welding or microchip fabrication.
• Locates and marks the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels, and cuts openings
• Installs pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools. Anchors steel supports from ceiling joists to hold pipes in place. Cuts openings in structures to accommodate pipes or pipe fittings, using hand or power tools.

• Measures, cuts, threads, or bends pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machine
• Installs underground storm, sanitary, or water piping systems, extending piping as needed to connect fixtures and plumbing
• Reviews blueprints, building codes, or specifications to determine work details or procedures. Interprets drawings and specifications to determine layout requirements. Studies building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.
• Fills pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks
• Directs helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components

• Ensures company property, vehicles, and tools are being used, maintained and properly accounted for
• Maintains current plumbing and/or gas license in accordance with governmental regulations
• Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed
• Represents the company professionally, honestly, and ethically in all business matters and activities
• Performs similar/other duties as needed or assigned

Health & Safety Roles and Responsibilities

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)

• Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn
• Complies with the general rules as prescribed by company program(s) procedure(s)
• Operates devises or equipment as prescribed by company program(s) or procedure(s)
• Participates in any safety initiatives, teams, or committees
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately

• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
• Does not perform any act that may endanger the safety or well-being of others
• Does not engage in any pranks, contests, or rough boisterous behavior
• Works in compliance with applicable legislative requirement

Qualifications

• High School diploma or equivalent with on-the-job and formal classroom training in plumbing work in construction, maintenance, commercial, and residential environment
• Four years’ experience in plumbing repair, maintenance, and installation in addition to on-the-job training
• Plumbing and/or gas license as required by local, state, provincial, or national governmental regulations

• EPA and safety certifications required
• Current knowledge of and continuing education in national, state, and local plumbing code regulations
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projects
• Knowledge of machines and tools used in the construction or repair of houses, buildings and other structures. This knowledge includes machine and tools design, uses, repairs, and maintenance.
• Working proficiency in basic mathematics and metric and standard measurements

• Proficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipment
• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
• Effective and efficient time-management and organizational skills
• Familiar with the HVAC industry is preferred
• Must be willing to train new plumbers in technical skills and company procedures

• Valid driver’s license with acceptable driving record
• Available to work flexible hours and on-call shifts as needed
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
• Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
• Ability to safely climb 300lb load capacity rated ladders

• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to lift up to 100 pounds with assistance and ability to lift and carry items weighing up to 50 pounds

Coolray is currently seeking Lead Appointment Generators to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.  Our Appointment Generators act as Brand Ambassadors at our partner businesses by answering customer questions about our products and services and then encouraging them to schedule appointment for estimates of these services.  The ideal candidate for this role will enjoy engaging people in conversation and be driven by commission and incentives.

What’s In It For Me/Requirements?

• Hourly Rates starting at $17/hr plus a robust commission plan
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Working in a dynamic, collaborative, and fun environment
• Part Time opportunities available as well!
• Must be able to work weekends (Thur-Sun schedule)
• Must have reliable transportation & mobile device for communication
• Must pass a Background Check and Drug Test

Do I have What it Takes?

• Prior experience working is retail is highly desired but not required
• Required to be standing/walking or sitting for 4-8 hours at a time
• Must be outgoing, energetic, and self-motivated
• A+ communication and customer service skills
• Must have reliable transportation
• Must have the ability to use smart-phone utilizing email and text
• No HVAC or Water Treatment experience required
  
  

What Will I Do?

• Greet customers in person, approaching the company display to encourage them to stop and learn about the company’s products and services
• Walk throughout the stores, engaging customer's in conversations about their home service needs
• Explain features and benefits of the various products and services while soliciting information from the customers on their individual needs
• Schedule an appointment for one of our Sales Consultants to visit the customers home to provide an estimates for product and services
• Build rapport and relationships with the store's leadership team
• Attend required monthly meetings and trainings
• Represent the company professionally, honestly, and ethically

Position Title: Customer Service Specialist 

Reports To: General Manager or Office Manager 

Category: Customer Service/Support 

Location Name: Memphis Service Experts

Location Address: 6949 Appling Farms Pkwy #108, Memphis, TN 38133

Join the team of experts and realize your true potential! 

Why You Should Join the Service Experts Team? 

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! 

Position Summary: 

The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Service Specialist will be responsible for assisting in day-to-day operation of the Center.    

What Do We Offer You as a Service Experts Employee? 

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. 

• Competitive Pay, including incentive opportunities for many positions 
• Paid Time Off and Company Holiday Pay  
• Medical /Dental /Vision Insurance programs 
• 401(k) Retirement Savings Plan with company matching contributions 

• Life Insurance, for you and options you can elect for your family 
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work 
• Supplemental benefit programs such as:  Legal advice, pet insurance, health advocacy programs 
• World Class Training opportunities through our Experts University 
• Career Development opportunities 

Service Experts Heating & Air Conditioningis an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Key Responsibilities: 

• Answers incoming phone calls from customers and assists call or routes call to appropriate person 
• Maintains good customer relations and ensures that all calls meet Service Experts’ standards 
• Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions) 
• Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues 
• Maintains customer records by updating account information 

• Accurately dispositions calls in call monitoring software 
• Adheres to CPI compliance regulations when taking payments over the phone  
• Updates capacity planner whenever calls or booked, rescheduled or cancelled 
• Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response 
• Communicates with customers on the status of service calls 

• Assists with dispatching as needed 
• Continually maintains working knowledge of all company products, services, and promotions 
• Working with dispatch to improve accuracy in scheduling and speed of response 
• Reliable attendance and on-time job performance  
• Performs similar/other duties as needed or assigned 

Qualifications: 

• High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment 
• Experience or training the use of computers and related systems in an administrative office environment 
• Must be able to multi-task and work effectively in fast-paced and constantly changing work environment.  Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. 
• Excellent customer-service, communication, and interpersonal skills 

• Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns 
• Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner.  Ability to communicate with a diverse customer population. 
• Ability to work effectively in both a team and an independent environment 
• Ability to make decisions based on established guidelines and procedures 
• Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence 

• Effective organizational and time-management skills.  Must be able to prioritize work based on service demands 
• An understanding and knowledge of the HVAC/Refrigeration Industry is an asset 

• High School Diploma or GED required

• Four (4) years of HVAC mechanic experience required.
• Experience in a hospital or similar environment preferred.
• Experience maintaining ultra low freezers preferred.

• (LC: EPA-RECOV) EPA Refrigerant Recovery Certification (EPA-RECOV) required.

• (LC: STEAM-1st and REFRIG-1st) First Class Steam (STEAM-1st) and First Class Refrigeration (REFRIG-1st) licenses frm the Memphis and Shelby County Office of Construction Code Enforcement must be obtained within two (2) years of assuming the position.

No Search Firms:

COVID-19 vaccine:

Position Title Journeyman Plumber 

Reports To: Field Supervisor or General Manager 

Category: F-Tech-JP 

Location Name: Memphis Service Experts

Location Address:  6949 Appling Farms Pkwy #108, Memphis, TN 38133

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Service Experts Company Perks and Benefits for YOU

Top Pay for Top Performers, including incentive and bonus opportunities, depending on the position

• Our Top Plumbers earn over $130,000

Generous PTO provided

• 19 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
• 24 paid days off after your 2nd year of employment

• No layoffs during “Slow Season” – due to our extensive customer base, you will never have to worry about not being able to provide for your family year-round
• Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
• Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
• We provided wellness program options for free employee medical
• Company-provided smart phone, tablet, uniform plan, and tool replacement program
• We’ll make you better at what you do with our internal Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

 Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!

Service Experts Heating & Air Conditioningis an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Key Responsibilities: 

• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner. Identifies potential problems to prevent premature and unexpected breakdowns or callbacks.  
• Maintains and repairs plumbing systems carrying water, steam, chemicals and fuel in heating, cooling, lubricating and other process piping systems by replacing defective washers, replacing or mending broken pipes, or opening clogged drains. Repairs or replaces plumbing fixtures; test joints and pipe systems for leaks, open clogged drains, measure, cut, thread, bend, ream and install pipe and pipe fittings. Inspects high pressure, air, steam, water and gas systems to ascertain malfunctions. 
• Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement, plastic solvent, caulking, or soldering, brazing, or welding equipment. Weld small pipes or special piping, using specialized techniques, equipment, or materials, such as computer-assisted welding or microchip fabrication. 
• Locates and marks the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels, and cuts openings  
• Installs pipe assemblies, fittings, valves, appliances such as dishwashers or water heaters, or fixtures such as sinks or toilets, using hand or power tools. Anchors steel supports from ceiling joists to hold pipes in place. Cuts openings in structures to accommodate pipes or pipe fittings, using hand or power tools. 

• Measures, cuts, threads, or bends pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machine 
• Installs underground storm, sanitary, or water piping systems, extending piping as needed to connect fixtures and plumbing  
• Reviews blueprints, building codes, or specifications to determine work details or procedures. Interprets drawings and specifications to determine layout requirements. Studies building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.  
• Fills pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks  
• Directs helpers engaged in pipe cutting, preassembly, or installation of plumbing systems or components 

• Ensures company property, vehicles, and tools are being used, maintained and properly accounted for  
• Maintains current plumbing and/or gas license in accordance with governmental regulations 
• Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed  
• Represents the company professionally, honestly, and ethically in all business matters and activities 
• Performs similar/other duties as needed or assigned 

Health & Safety Roles and Responsibilities 

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately 
• Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately  
• Corrects substandard acts or conditions within area of control  
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)  

• Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn 
• Complies with the general rules as prescribed by company program(s) procedure(s)  
• Operates devises or equipment as prescribed by company program(s) or procedure(s) 
• Participates in any safety initiatives, teams, or committees 
• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately 

• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents  
• Does not perform any act that may endanger the safety or well-being of others  
• Does not engage in any pranks, contests, or rough boisterous behavior  
• Works in compliance with applicable legislative requirement 

Qualifications  

• High School diploma or equivalent with on-the-job and formal classroom training in plumbing work in construction, maintenance, commercial, and residential environment 
• Four years’ experience in plumbing repair, maintenance, and installation in addition to on-the-job training 
• Plumbing and/or gas license as required by local, state, provincial, or national governmental regulations  

• EPA and safety certifications required  
• Current knowledge of and continuing education in national, state, and local plumbing code regulations 
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment to perform various plumbing projects 
• Knowledge of machines and tools used in the construction or repair of houses, buildings and other structures. This knowledge includes machine and tools design, uses, repairs, and maintenance.  
• Working proficiency in basic mathematics and metric and standard measurements 

• Proficient at reading wiring diagrams and troubleshooting problems with plumbing systems and equipment 
• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns 
• Effective and efficient time-management and organizational skills  
• Familiar with the HVAC industry is preferred 
• Must be willing to train new plumbers in technical skills and company procedures 

• Valid driver’s license with acceptable driving record  
• Available to work flexible hours and on-call shifts as needed  
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.  
• Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas  
• Ability to safely climb 300lb load capacity rated ladders 

• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception  
• Ability to lift up to 100 pounds with assistance and ability to lift and carry items weighing up to 50 pounds 

Coolray Heating and Cooling:
Want to work for the newest HVAC, Plumbing and Electrical Company in Memphis that sees your potential, values your expertise, and prioritizes your work/life balance? Coolray Heating and Cooling in Tennessee could be who you’ve been searching for!

We’re seeking a service-focused leader as our Operations Manager to join our team.  Could you be our next Operations Manager?

WHY COOLRAY?

The Atlanta headquartered Coolray family of companies have been locally owned and operated since 1966.  Our team is comprised of exceptional people who are passionate about their talents and abilities. It’s a two-way street. We recognize the vital role our team members play in the success of our business. We also realize the kind of place you work makes all the difference in your life. That's why we are family-oriented, focused on work-life balance, and supportive of the crazy turn’s life can take us. We challenge and channel team our members’ intelligence and ingenuity and provide them with a sense of, purpose, achievement, ample compensation and participation in Coolray’s success.

What's In It For Me?

• Market Value Compensation $60,000-$75,000
• Robust PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Strengths Required

• Ability to develop a culture of performance excellence to encourage employment growth
• Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
• High School Diploma or equivalent; Bachelor's Degree preferred
• knowledge of HVAC, Electrical and Plumbing
• Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
• Background with RFIs, cost estimates (plan/spec and design/build), negotiating, material take-offs
• Positive energy and enthusiasm to drive sales and company growth
• Ability to prioritize, set goals, and manage multiple tasks, handle deadlines

WHO ARE YOU?

• Responsibilities but not limited to ordering and tracking needs for fleet and warehouse
• Ensures all Implements quality assurance programs/procedures to ensure customer satisfaction and to strengthen customer relationships.
• Fosters a culture that ensures excellent customer service by confronting issues openly and quickly, and resolving customer complaints/dissatisfaction.
• Assesses training needs by selecting training programs for team members.
• Challenges others to develop as leaders while clarifying roles and responsibilities.
• Participates in all programs relating to performance evaluations and career development planning.